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Refund and Cancellation Policy

Company Refund and Cancellation Policy

Thanks for purchasing our services at operated by Digigrate Business Solutions, We hope you are happy with your purchase. We at Digigrate, has confident in our wide range of services, product and web solutions. Digigrate known for its support and services, we don’t leave any space for quality services. All the services and projects are handled through experienced and well trained staff. This ensures the no possibility of any project/ order cancellation, reversal or dispute. However, any refund and service cancellation can be process with the below conditions.

Non-payment of monthly fees

This is to bring to your notice that SEO services will be suspended right away on account of non-payment of monthly fees.

Cancellation Policy

Customer can request to cancel their order with a particular reason within 7-10 days of service agreement. In any case, Digigrate will not entertain cancellations for services such as SEO,Website Design and Development domain registration, domain name transfer. Services offered by us has different plan of actions to complete the task, thus refund policy differs from one service to other. Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other. No refund is possible for the fee paid in the form of administrative fees or installation charges. There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed. Taxes paid on services levied by regulatory bodies would not be refunded with fee refund. No refund will be entertained in case service gets canceled due to any violation of terms stated in our Terms & Condition section. There is no refund policy for the services placed under same day delivery. Digigrate is not liable to refund if delay or service disruption happens due to change in the scope of work in the mid of development phase or any third party involvement.

If you required, you can ask us to use any information provided at any instance and inform us by writing an email at [email protected] and call us informing at phone number +91 9623587023 We reserve the right to change/add and modify the refund policy without any notice; it is advisable to check this page regularly.